Re: Hobby Link Japan – Reliable?
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July 15, 2002 at 9:49 am
#14355
Forceusr
Only had one order fulfilled by them (http://www.hlj.com)so far. When it arrived, it was superbly packaged and documented, and the goods were exactly as ordered by myself. Delivery from Japan to Australia was an impressivefour business days.
The issue was actually getting answers to emailed enquiries. Very first order disappeared from the system. I read the FAQ and then sent an email. Automated responses do their best to help, but sometimes it just doesn’t cut it. It took around a week to get a response from a human. Follow-up emails took anywhere from 2-3 days.
Cheers
Derek